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Terms and Conditions for KenyaShops
1. Acceptance of Terms
Welcome to KenyaShops. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Changes to Terms
KenyaShops reserves the right to update or modify these terms at any time without prior notice. Your continued use of the platform constitutes acceptance of the revised terms.
3. Use of the Platform
a) KenyaShops provides an online marketplace for businesses in Kenya to set up digital stores and sell products or services.
b) You are responsible for ensuring that any product, service, or information you provide complies with Kenyan laws and regulations.
c) Any unauthorized or fraudulent use of the platform may result in account suspension and legal action.
4. User Accounts
a) To access certain features, you may be required to create an account. You must provide accurate and complete information during registration.
b) You are responsible for maintaining the security of your account credentials. KenyaShops is not liable for any loss or damage resulting from unauthorized account access.
c) We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activities.
5. Seller Responsibilities
a) Sellers must ensure that all products or services listed are legal, accurately described, and available for purchase.
b) Sellers must handle transactions professionally, including timely order fulfillment and customer support.
c) KenyaShops is not responsible for disputes between buyers and sellers but may intervene at its discretion.
6. Payments and Transactions
a) KenyaShops facilitates payments through secure payment gateways, including mobile money services like M-Pesa.
b) While we strive to ensure smooth transactions, KenyaShops is not liable for payment processing delays, chargebacks, or disputes.
c) Sellers are responsible for complying with tax obligations related to their sales.
7. Intellectual Property
a) All content, branding, and design on KenyaShops are owned or licensed by us. Unauthorized reproduction or use of our intellectual property is prohibited.
b) Sellers must ensure that their product listings do not infringe on third-party copyrights or trademarks.
8. Privacy and Data Usage
a) We collect and process user data in accordance with our Privacy Policy.
b) By using KenyaShops, you consent to the collection and use of your information for business operations and marketing purposes.
c) KenyaShops uses cookies to enhance user experience and analyze platform traffic.
9. Limitation of Liability
a) KenyaShops provides the platform on an "as-is" basis without warranties of any kind.
b) We are not liable for any losses, damages, or disruptions caused by reliance on the information or services provided on the platform.
c) Users engage in transactions at their own risk.
10. External Links
From time to time, KenyaShops may include links to third-party websites. These links are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of linked websites.
11. Termination of Use
We reserve the right to suspend or terminate your access to KenyaShops at any time for violations of these terms or any illegal activities.
12. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Kenya. Any disputes shall be resolved through arbitration or the relevant legal channels in Kenya.
13. Contact Information
For any questions or concerns regarding these terms, please contact our support team via the KenyaShops platform.
By using KenyaShops, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
